We accept returns within 7 days of receiving your order if:
We do not accept returns for:
Note: W Women Wellness reserves the right of final decision if the returned product is in unsatisfactory condition or if any of the terms mentioned above are not met.
If you meet the return criteria:
Note: Please allow some time for the refund process. Actual refund times may vary depending on your bank or payment provider. All refunds will be issued to the original payment method used. We do not provide cash refunds or transfer to third-party accounts. We appreciate your patience and understanding.
Items purchased during promotional periods (e.g., Mid-Year Sale, Limited-Time Offers, Festive Offers) are non-refundable and non-returnable unless defective or wrongly delivered
If you experience any discomfort or unusual reactions, stop using the product and seek medical advice immediately.
If you have any questions or need help, please reach out to us:
📧 Email: [email protected]
📱 WhatsApp: +6017-465 7616
We are committed to resolving your concerns with care and respect.
© 2025 W Women Wellness. All rights reserved.
BO-02, Level 7, Unit 7-2, Southbank Commercial,
151, Jln Klang Lama, 58100 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur
11:00 AM – 7:30 PM (Tuesday until 5:00 PM)
017-465 7616